The clinical trials concierge — as a multi-tenant platform.
The same product that powers ClinXtra is available to sponsors, site networks, and patient-recruitment companies as a white-label tenant — your brand, your domain, your data.
What you get
Everything a tenant needs. Nothing they have to wire up.
Tenant isolation, by design
Your brand, your domain, your data — Postgres RLS on every PHI table, per-tenant credential vaults.
Pooled or BYOK
Launch on shared provider keys in days, or bring your own AI, telephony, and email at Enterprise.
Per-event metering
AI tokens, SMS segments, voice minutes, and email events — wholesale and retail recorded together.
Stripe billing built in
Self-serve subscriptions, transparent markup on pooled usage, hosted billing portal.
HIPAA-aware operations
PHI in a separate schema with non-bypassable guards. MFA, RBAC, and audit trails by default.
Operator console + API
Everything your CRC team uses, plus typed RPCs and webhooks for your existing stack.
Who it's for
Built for teams that own the patient experience.
Patient-recruitment companies
Replace a hand-rolled intake stack with a HIPAA-aware concierge — keep your brand, lose the maintenance.
Site networks
Unify intake, screening, and outreach across studies and locations under one operator console.
Sponsor-CROs
Run your own retention and engagement programs with auditable AI and per-protocol reporting.
Pricing shape
Three tiers. Same product. No rewrite.
Final rates are being tuned alongside metering — early tenants lock in launch pricing.
Starter
Self-serve on pooled keys. Transparent markup, no procurement.
- Days to launch
- Pooled AI / SMS / email
- Standard support
- Volume-based pricing
Growth
Higher volumes, lower unit economics, dedicated onboarding.
- Pooled or hybrid keys
- Priority support
- Custom domain
- Quarterly business review
Enterprise
Bring your own keys, your contracts, your SLAs.
- BYOK across providers
- SSO + audit export
- Dedicated CSM
- Custom SLAs & DPAs